Sihat365 Shipping Policy
At Sihat365, our goal is to deliver your order quickly and reliably.
We partner with trusted third-party shipping providers to deliver organic supplements and wellness products throughout Malaysia.
Order Processing
- Orders are processed within 1-2 business days (excluding weekends and public holidays).
- Orders received after 3:00 PM are processed the next business day.
Shipping Methods & Delivery
- All deliveries are handled by reputable third-party courier partners.
- Standard and express shipping options are available at checkout (where applicable).
- Estimated delivery time within Malaysia is 4–7 business days, depending on address and courier partner.
- Delivery times may vary during peak seasons, holidays, or due to unforeseen courier delays.
Shipping Fees
- Shipping costs are calculated at checkout and are based on order weight, size, and destination within Malaysia.
- Sihat365 does not offer free shipping as default; any such promotions will be clearly stated.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- Track your package’s progress directly through the courier’s tracking system.
Shipping Limitations
- Delivery is limited to valid Malaysian street addresses.
- We do not ship to PO boxes or addresses outside Malaysia at this time.
- Please ensure your shipping information is accurate to avoid delivery delays or failed deliveries.
Shipping Issues & Support
- Sihat365 is not liable for delays caused by courier partners, but will assist in resolving delivery issues.
- For lost, delayed, or damaged shipments, please contact our support team with your order and tracking details.
For further questions on shipping, reach out to:
sihat365.my@gmail.com
