Welcome to Sihat365! This privacy policy explains how Sihat365 (“we,” “us,” or “our”) collects, stores, uses, and protects your personal information as a customer of our online store for organic supplements in Malaysia. By accessing our website, you agree to the terms detailed below. If you do not agree, kindly refrain from using our site. This privacy policy was last updated on 10th September 2025.
Personal Data Protection and Consent
We comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and only collect or process your personal information with your consent. Our collection, use, and storage of your data are detailed below.
- Your personal data includes name, address, email, contact number, delivery details, and payment information.
- We do not sell or rent your personal information to any third party for marketing purposes.
- We may update this policy as necessary for legal or business purposes. You are advised to review it regularly.
What Information We Collect
When you use Sihat365’s website or shop with us, we may collect:
- Information you provide directly: Name, email, shipping/billing address, phone number, order details, and payment data.
- Automatically collected data: IP address, device type, browser, access times, referral URLs, and website usage statistics.
- Communication data: Details you provide in support emails, feedback, or contact forms.
How We Use Your Information
We use your personal information to:
- Process and deliver your orders.
- Respond to inquiries or provide customer service.
- Improve website functionality and user experience.
- Perform internal analytics and reporting.
- Prevent fraud and abuse.
- Comply with Malaysian laws and tax obligations.
How We Share Your Data
- We may share your information with trusted service providers (e.g., payment processors, courier services) for fulfilling orders.
- We may disclose information in response to legal requests or authorities, as required by Malaysian law.
- We do not sell or rent your personal data to third parties.
Third-Party Tools and Payment Processors
- Payments are processed through secure, established third-party payment gateways. These entities have their own privacy and security policies—please check their terms as well.
- Our website may contain links to third-party websites. Sihat365 is not responsible for their privacy practices.
Cookies Policy
We use essential cookies only (no third-party marketing or analytics cookies) for secure shopping cart and basic website functions. You may disable cookies in your browser, but certain features may not function properly as a result.
Your Data Rights
As a user, you have the right to:
- Access the data we hold about you.
- Correct or update your personal information.
- Request deletion of your personal data, where legally applicable.
- Withdraw consent to data processing, subject to business or legal requirements.
To exercise your data rights, please email us at: sihat365.my@gmail.com We will require sufficient details to verify your identity and will respond within 30 days.
How We Protect Your Data
- We use technical and organizational measures, such as encryption and limited access, to protect your information from unauthorized access or disclosure.
- Only authorized staff can access your personal data, and solely for business purposes.
Children’s Privacy Policy
Sihat365 does not knowingly collect personal data from children under the age of 18. If Sihat365 becomes aware of such data collection, it will be deleted promptly in compliance with the law.
Intellectual Property Notice
All content, images, text, and trademarks displayed on Sihat365’s website are protected under Malaysian and international intellectual property laws. No material may be reproduced without written permission from Sihat365.
Contact Us
For questions, data access requests, or privacy concerns, contact: Sihat365 – Organic Supplements, Malaysia Email: sihat365.my@gmail.com