Terms & Conditions – Sihat365 (Malaysia)
Last Updated: 27 January 2026
Welcome to Sihat365 (“we,” “us,” or “our”). By accessing or using our website https://sihat365.com/, you agree to the following terms and conditions. If you do not agree, please do not use our website.
Sihat365 is committed to providing high-quality organic dietary supplements and a safe, secure online shopping experience.
1. Our Commitment
Sihat365 takes responsibility for:
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Ensuring all products sold are genuine and of high quality
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Protecting your personal data in accordance with our Privacy Policy
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Providing prompt customer support for orders, inquiries, or concerns
Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.
2. Using Our Website
By using our website, you agree to:
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Provide accurate and up-to-date information when creating an account or placing an order
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Use the website responsibly and not interfere with its operation
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Respect the intellectual property rights of Sihat365
Sihat365 takes responsibility for maintaining a secure website environment, including SSL encryption and secure checkout processes.
3. Account & Registration
If you create an account:
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You are responsible for maintaining the confidentiality of your account information
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You are responsible for all activity under your account
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Sihat365 will promptly investigate and act if unauthorized use is reported
4. Orders & Payments
Sihat365 takes responsibility for:
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Processing your orders accurately and securely
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Ensuring payments are processed through trusted third-party payment gateways
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Not storing your full payment card or banking details
Please ensure your billing and shipping information is correct. We will do our best to correct any errors in processing or delivery.
5. Shipping & Delivery
Sihat365 commits to:
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Delivering orders promptly and safely
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Handling any shipping issues in collaboration with our courier partners
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Informing customers if there are delays
Delivery times are estimated and may vary due to factors outside our control.
6. Refunds & Returns
Sihat365 takes responsibility for:
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Replacing or refunding items damaged in transit or incorrectly fulfilled
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Responding promptly to refund requests
Important: Opened or used supplements cannot be returned due to hygiene and safety reasons.
Refund requests must be sent to sihat365.my@gmail.com within 7 days of delivery.
⚠️ All claims about supplements are general wellness statements, not medical claims.
7. Product Information
Sihat365 is responsible for:
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Ensuring that product descriptions and images are accurate
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Providing clear guidance on suggested use, without implying treatment of diseases
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Educating customers with factual, safe information
Always consult a qualified healthcare professional before starting any supplement regimen.
8. Privacy & Data Protection
Sihat365 takes responsibility for:
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Protecting your personal information in accordance with the Privacy Policy
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Collecting, storing, and using data only for legitimate business purposes
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Responding to inquiries or data requests within 30 days
9. Intellectual Property
Sihat365 owns or licenses all content on this website. We take responsibility for protecting our intellectual property and request customers respect these rights.
10. Limitation of Liability
Sihat365 will take reasonable responsibility for:
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Errors in order processing
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Website downtime or technical issues
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Shipping and delivery issues in collaboration with courier services
Sihat365 is not liable for indirect, incidental, or consequential damages.
11. Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any disputes will be resolved under Malaysian jurisdiction.
12. Changes to Terms
Sihat365 may update these Terms & Conditions. Changes will be posted on this page with the revised date. Continued use of the website indicates your acceptance of these updates.
13. Contact Us
For any questions, concerns, or support, Sihat365 takes responsibility for responding promptly:
Sihat365 – Organic Supplements
Malaysia
📧 sihat365.my@gmail.com