Sihat365 Return Policy
At Sihat365, customer satisfaction is important. For eligible purchases made on our website, we provide a straightforward 7-day return policy for organic supplements and wellness products in Malaysia.
Please note: Refunds are not available. Returns are for exchange or store credit only.
7-Day Return Policy
- Products can be returned within 7 calendar days from the date of delivery.
- Items must be unused, unopened, and in their original, undamaged packaging with tags and invoice included.
- All delivery or return shipping costs are the responsibility of the customer.
- Returns outside Malaysia, opened products, or products not in original condition are not eligible.
How to Request a Return
- Contact our Customer Care team within 7 days of receiving your order at sihat365.my@gmail.com.
- State your order number, product details, and reason for return.
- Carefully pack and ship your product to the address provided by our support team.
- Customers must arrange and cover all delivery/return shipping fees.
Important Notes
- No monetary refund will be processed for any return.
- Approved returns will qualify for exchange or store credits, usable for future purchases on Sihat365.
- The return/exchange process will begin once the product is received and quality-checked by our team.
- If the returned item is not in original, unused, and resalable condition, Sihat365 reserves the right to deny exchange or credit.
For help regarding returns or product exchanges, email:
sihat365.my@gmail.com
