Sihat365 Privacy Policy Malaysia

Privacy Policy – Sihat365 (Malaysia)

Last Updated: 10 September 2025

Welcome to Sihat365 (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website, which offers organic dietary supplements in Malaysia.

By accessing or using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.

1. Compliance with Malaysian Law

Sihat365 complies with the Malaysian Personal Data Protection Act 2010 (PDPA). We collect and process personal data only with your consent and for legitimate business purposes.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Communication details submitted via forms, emails, or support requests

Payment Information:
Payments are processed securely through trusted third-party payment gateways. Sihat365 does not store or have access to your full payment card or banking details.

b) Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and access times

  • Referral URLs

  • Basic website usage statistics

3. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing and delivering orders

  • Providing customer service and responding to inquiries

  • Improving website functionality and user experience

  • Internal analytics and performance reporting

  • Fraud prevention and security monitoring

  • Compliance with applicable Malaysian laws and tax regulations

4. Cookies & Tracking Technologies

Sihat365 uses cookies and similar technologies to:

  • Enable essential website functions (such as cart and checkout)

  • Improve site performance and user experience

  • Support marketing and analytics activities, including advertising platforms such as Meta (Facebook & Instagram)

These tools may collect non-sensitive information such as IP address, device type, browser data, and pages visited.
We do not collect, share, or transmit sensitive health or medical information through cookies or tracking tools.

You may control or disable cookies via your browser settings; however, some website features may not function properly.

5. Sharing of Personal Data

We do not sell, rent, or trade your personal data.

We may share limited data with:

  • Payment processors

  • Courier and logistics partners

  • Website hosting and technical service providers

Data may also be disclosed if required by law or legal authorities in Malaysia.

All third parties are required to handle your data securely and only for authorized purposes.

6. Third-Party Websites

Our website may contain links to third-party websites. Sihat365 is not responsible for the privacy practices or content of external sites. We encourage users to review their privacy policies separately.

7. Health Disclaimer

All products sold on Sihat365 are dietary supplements intended to support general wellness.

They are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on this website is for educational purposes only and should not be considered medical advice.

Please consult a qualified healthcare professional before using any supplement.

8. Your Data Protection Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of personal data (where legally permissible)

  • Withdraw consent to data processing, subject to legal and business obligations

To exercise your rights, contact us at:
📧 sihat365.my@gmail.com

We may request identity verification and will respond within 30 days, in accordance with PDPA requirements.

9. Data Security

We implement appropriate technical and organizational security measures, including:

  • Secure servers and encryption

  • Restricted access to personal data

  • Internal confidentiality controls

Only authorized personnel may access personal data, strictly for business operations.

10. Children’s Privacy

Sihat365 does not knowingly collect personal data from individuals under the age of 18.
If such data is identified, it will be deleted promptly in compliance with applicable laws.

11. Intellectual Property

All website content, including text, images, graphics, logos, and trademarks, is the intellectual property of Sihat365 and is protected under Malaysian and international laws. Unauthorized use or reproduction is prohibited.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised effective date.

13. Contact Information

For privacy concerns, data requests, or general inquiries:

Sihat365 – Organic Supplements
Malaysia
📧 Email: sihat365.my@gmail.com

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